Responsible Gambling

At Pistolo Casino, we are committed to promoting safe and responsible gaming practices among our players. We believe that gambling should be treated as a form of entertainment, not a source of income. As a licensed online casino, we are regulated by the Anjouan Gaming Authority (Comoros) and adhere to strict guidelines set forth by our regulatory body.

Responsible gambling means being aware of your own limitations and taking steps to maintain control over your gaming habits. It involves understanding that losses are inevitable and not chasing them with larger bets. We encourage all players to approach gaming as a form of entertainment, rather than a way to make money.

Some common warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

To help players stay in control, we offer various tools and features on our platform. These include:

• Deposit Limits: Set limits on the amount you can deposit into your account
• Wagering Limits: Limit the amount you can wager on individual games or overall
• Session Time Limits: Set time limits for your gaming sessions to avoid excessive play
• Reality Checks: Receive regular reminders about your gaming activity and deposits
• Loss Limits: Set limits on losses to prevent excessive spending
• Self-Exclusion Options: Temporarily or permanently exclude yourself from gaming

To request limits or exclusion, please log in to your account settings and follow the prompts. You can also contact our support team via live chat or email to discuss your options. We aim to apply limit requests within a few hours, while self-exclusion is typically applied immediately.

If you're struggling with problem gambling, we encourage you to seek help from one of the following organizations:

• Problem behaviors may include:
  • Chasing losses
  • Borrowing money to gamble
  • Lying about gaming habits
  • Neglecting other areas of life

You can contact these services for confidential support and guidance. We also recommend visiting their websites for additional resources and information.

At Pistolo Casino, we take the protection of minors seriously. Underage gambling is strictly prohibited, and we use age verification methods to ensure that only adults aged 18+ can access our platform. If you're a parent or guardian, consider using parental control software to monitor your child's online activity.

Additional responsible gaming resources are available through:

• GamCare: www.gamcare.org.uk
• BeGambleAware: www.begambleaware.org
• Gambling Therapy: www.gamblingtherapy.org
• Self-assessment quizzes and tools, such as the Problem Gamblers Anonymous quiz